Ours guests for this episode are Sylvester Pittman and Darin Topham - two former flight attendants who now consult for the airline industry, and are widely known as the "Airline Guys".
Welcome to Episode 012 of the #PaxEx Podcast.
In this episode we talk about restraining unruly passengers in the cabin. What must crew observe - and what protocol must they follow - before strapping plastic handcuffs on passengers? Pittman and Topham give us the low down in advance of IATA's first-ever Cabin Safety Operations Conference in Madrid.
We also discuss Inmarsat's proposal to arm crew with a 'satcom flare' - aka a distress signal - in the wake of the tragic disappearance of MH370. Would cabin crew welcome this sort of "panic button"?
Finally, we look at how AT&T is going for Gogo's jugular by jumping into the inflight connectivity market with a planned new 4G LTE-based air-to-ground system. We address the issue from a financial perspective as well as a #PaxEx perspective. Is it any wonder why crew and passengers are eager to see if AT&T can deliver a better product?