Our guest is Cynthia Drescher, managing editor of the hugely popular travel news and reviews site, Jaunted.com, and a true adventurer.
Welcome to episode 003 of the #PaxEx Podcast. In this episode, we look at why American Airlines has garnered the distinction of being named Jaunted’s 2013 Airline of the Year. We discuss what American is doing right in the #PaxEx space, and why. We also delve into the topic of in-seat inflight entertainment - why those screens are still so prevalent in-flight, and how they are being used to distract passengers from super-snug seating configurations. Finally, we look at how social media is having a big impact on our travel preferences and, importantly, our travel spend.